DogHQ Coming Soon to Albany

The well respected business known so well on the North Shore, DogHQ is very close to opening a new, second facility in Albany.  This will serve more dog owners in need of expert quality day care and night care.

DogHQ first opened its doors in Glenfield just over five years ago and over that time its reputation as a highly professional dog day care facility delivering exceptional service is well known.
At the time, the idea of dog day care was not well recognised and many of the early adopters of the service had amusing stories to tell regarding the reaction they got from people when explaining their dog went to day care.

Due to the vision, passion and dedication of the team at DogHQ, what was once a strange thought is now well understood as being essential to the happy and balanced development of the young suburban dog.  Customers openly comment on how discovering DogHQ has changed their life for the better.

After twice winning the Customer Service section in the prestigious Westpac North Business Awards in 2012 and 2015, it is no surprise that the standard of service has led to a very successful business, delivering happy, well-socialised dogs home every day of the working week.

At the heart of its success is the owner's genuine desire to make dog ownership a more beneficial and pleasurable experience for every customer. And as part of this drive, a customer survey is conducted every year to explore further the needs of its customers. And now, the opportunity to deliver has arrived.
In June DogHQ is excited to be launching a brand new centre along with extended services including boarding.
The new facility will be located just off the motorway exchange in Rosedale, Albany, replicating DogHQ’s expert dog day care services from Glenfield and including a Tiny Town area, especially for the smaller dogs.

“With this new facility, we will be able to bring additional services to existing customers and new ones.” says Louise O’Sullivan, Director of DogHQ.
“For starters we will be open from 6 am in the morning to cater for those commuters who need to get on with their day nice and early.”
“The large outdoor area is a huge bonus at this site and also enables us to start offering a high quality overnight care option.”  “We have long wanted to answer this need for our customers and now we can.”

DogHQ’s overnight service will be an open plan model. “We don’t like the concept of keeping dogs in glass boxes and our service will be based on smaller numbers of dogs and a higher level of interaction and socialisation”.  For the overnight staff, it will be like living in a huge apartment with lots of dogs.

We will also be extending our Pickup and Delivery services which we offer at an exceptional rate.

"My vision has always been to serve dog owners in such a way as to make their relationship with their dog a significantly better one. And we do this by enriching the life of their dog."